Oceania Cruises has relaunched its Cruise Vacation Guide, bringing travellers a personalised portfolio inclusive of pre-cruise information before setting sail.
Shipped to guests approximately 60 to 70 days prior to their embarkation date, the kit includes a personalised welcome letter from Oceania Cruises president, Frank A. Del Rio, a ‘Welcome Aboard’ booklet with general cruise information and a deck-by-deck guide per vessel, four reusable luggage tags and personalised luggage tag inserts that are customised with the guest’s name, sail date, ship and stateroom and colour coordinated based on booking category.
Guests previously received a shore excursion booklet in their pre-cruise documents mailed directly to them, but now, they will be able to access a digital shore excursion overview booklet on the Oceania Cruises website under Shore Excursions, and through their booking portal, in addition to receiving a digital PDF of shore excursion offerings specific to their voyage.
“It’s important to us that travellers sailing with Oceania Cruises enjoy a personalised and seamless experience from the time they book their voyage until their return home,” said Del Rio. “While most other lines are making the shift to a fully digital experience, we are responding to our guests’ preference for physical, in-hand documents, showing our dedication to meet the needs of our guests while also providing digital versions.”
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Publish date : 2024-06-11 04:26:14
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